WORKSHOP TUNE UP YOUR SKILLS

¿Quieres hablar de tu producto y/o servicio en inglés y no encuentras las palabras exactas?

¿Estás interesado en un tema pero se te olvida rápidamente esa idea o vocabulario?

En este taller te podemos ayudar a desarrollar:

• Habilidades comunicativas en inglés: asertividad, vocabulario específico..
• Técnicas de memorización
• Escucha activa y Estrategia de venta

Con actividades super dinámicas e interactivas. 100% comunicación verbal.

No books, no pens but you can bring your laptop.

Totalmente gratuito y con flexibilidad horaria. Apúntate a uno de los tres grupos y NO TE PIERDAS ESTA OPORTUNIDAD. ¡PRUÉBALO!

TUNE UP YOUR SKILLS

Session 1 (November 2019)

Effective Communication

Advanced and Intermediate level

Aims

• To demonstrate and improve 3 key effective communication skills (Active Listening, Verbal

communication and Non Verbal communication)

• Use communication skills to focus on Rapport Building for First contact situations

(Introductions, Sales and first contacts)

Objectives:

• Candidates conduct self assessment of communication skills to identify current levels

• Introduced to the key factors of Effective communication

• Introduced to 3 main communication skills

• Practice and consolidate skills

• Evaluation of performance for further development

Candidates will receive training on:

• Active Listening

• Verbal and non verbal communication

• Rapport building and sales

Workshop framework

Introduction:

• Aims and objectives

• Interpersonal skills self assessment

A. Introduction and Practice:

• Candidates practice and improve the 3 communication skills and rapport building

• In pairs/groups

• Here we coach and fine tune their skills to make them more effective

B. Conclusion and consolidation:

• Consolidation of Communication skills and Rapport building

• Final Challenge focusing on using the skills in rapport building (random situations)

• Evaluation of Performance

• Feedback for Self development

For a basic level:

• The same content – adapted for lower levels

• Same framework

• We focus on less criteria with lighter focus on rapport building

• More scaffolding with language

• Softer evaluation of performance